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SECTOR

Tourism and Travel

We drive innovation in the tourism and travel sector with technology that connects experiences and ensures time to market.

We help airlines, passenger transport companies, agencies, and travel service companies evolve their systems with solutions that optimize processes, integrate platforms, automate tasks, and personalize the traveler experience. From online booking to loyalty, we drive your business toward a digital, agile, and secure model.

OUR VALUE

Why Panel?

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Experience in critical environments and demanding Time to Market:
More than 20 years collaborating with airlines, evolving and ensuring robust solutions that support high transaction volumes, 24/7 availability and maximum security.

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End-to-end capacity: from the strategic consulting and functional design to the implementation, maintenance and 24×7 supportWe offer a comprehensive service for core platforms that guarantees continuity and frictionless evolution.

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Applied innovation to generate value: we incorporate AI, intelligent automation, advanced analytics, and cloud to boost the operational efficiency, customer personalization and business profitability..

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Quality assurance: we work under agile methodologies and DevOps, with processes of QA and automated testing that support our demand and commitment to software quality, ensuring seamless experiences in critical environments with high demand.

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Specialized and flexible teams, Experts in booking platforms and transactional systems, capable of quickly adapting to changes in the sector and specific business needs.

THEY TRUST US

Meet some of our main clients in the Tourism and Travel sector

OUR VALUE PROPOSAL

SOLUTIONS FOR TOURISM AND TRAVEL

Development and evolution of online sales platforms

We boost conversion with secure and scalable digital platforms.

  • Implementation and evolutionary maintenance of booking portals, flight and hotel search engines, and B2B/B2C platforms.

  • High availability, scalability, and solutions omnichannel experience.

  • Advanced features such as management of dynamic rates and integration and development of loyalty programs based on Artificial Intelligence.

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    QA and Testing in Critical Environments

    We guarantee quality and security in every digital transaction.

    • We automate functional and regression tests E2E for booking engines, payment gateways, online platforms, etc.
    • We design strategies for Quality Assurance (QA) ensuring the functional robustness and stability of digital platforms.
    • We integrate the SQA culture into the entire software creation process from the beginning, and establish processes Agile SQA based on adaptive capacity models.
    • We validate performance, security and usability, ensuring seamless experiences in critical environments with high demand, and guaranteeing business continuity and security.
    • In addition, we have a own automation framework (Zahorí) which reduces time-to-market and ensures continuous certification in regulated environments.
    • We have the capacity to execute Testing in the Testing Factory model (Test Management Office).

    Advanced Analytics and Artificial Intelligence

    Turn data into personalized and profitable experiences.

    • Design of advanced analytics systems for the Demand prediction, revenue management, offer personalization, intelligent segmentation, and improved customer experience risk management.

    • We integrate BI tools with real-time dashboards for decision making.

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    Automation and RPA for Back-Office Processes

    Reduce time and errors with bots that work for you.

    • Automation of critical tasks such as Booking reconciliation, billing, ticketing, and claims management using smart bots.

    • Our RPA solutions reduce costs, eliminate manual errors, and allow teams to focus on higher-value tasks.

    Migration and Technological Modernization

    From legacy to the cloud without disrupting your business.

    • Transformation of legacy applications towards cloud-native architectures and microservices, optimizing scalability, security and maintenance.

    • We apply practices DevOps and CI/CD, for greater adaptability to functional changes and reduced production times, especially in environments with demanding TTM (Time to Market) and frequent changes.

    • We use Generative AI to migrate legacy code to modern languages quickly and securely.

    BE INSPIRED BY REAL STORIES

    CUSTOMER STORIES

    IALab Panel Success Story

    Customer satisfaction levers

    We use AI to maximize customer satisfaction and lead acquisition by identifying the different circumstances that motivate customers to choose a particular travel company.

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    IALab Panel Success Story

    Generating actionable business insights with AI

    We collaborated on a data-driven Artificial Intelligence project for OUIGO, which allows them to better understand their customers through indicators and segmentations, identify specific business opportunities, and activate specific actions on key micro-segments to maximize return.

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    Success story

    Video tourist experience platform

    We developed the BOO TRAVELS video experience platform, the only online platform for 100% video-based tourism experiences.

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    Success story

    IBERIA: software quality assurance and testing

    Iberia is one of the most important airlines in the world, and has been collaborating with Panel since 2016 to ensure software quality in the development of its online platforms.

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    IALab Panel Success Story

    Traveler Loyalty Programs with AI

    We developed a traveler loyalty program to build resident loyalty, improve market share, and increase demand, with a unique value proposition in the sector using Artificial Intelligence.

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    Success story

    Globalia: comprehensive software quality assurance system

    We implemented a Software Quality Assurance System for Globalia, integrated into the group's Software Development strategy.

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    IALab Panel Success Story

    Customer indicators and profiles

    We collaborated with Iberia Cards on an AI project to analyze consumer habits, with the goal of creating a new revenue stream for the company based on the exploitation of its customers' transactional information.

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    Success story

    Pullmantur: automation of functional tests

    Pullmantur has chosen Panel Sistemas to automate Functional Testing of your front-end applications with Zahorí, our test automation solution.

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    Success story

    Pullmantur: continuous integration in development and deployments

    Pullmantur has chosen Panel to implement a culture of Continuous Integration in its Creation, Deployment and move to Software Production processes.

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    Can we help you?

    If you are in a project of change or technological transformation, tell us about your challenge.

    The change starts with IT.